By using our website and services, you agree to the terms of this policy. If you do not agree with the terms of this policy, please do not use our website. We may update this policy from time to time by posting a new version on our website. You should check this page periodically to ensure that you are happy with any changes.
We may collect the following information:
- Name, contact information, including email address and phone number
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
We collect this information when you:
- Contact us via email, phone, or through our website
- Make an enquiry through WhatsApp
- Sign up for our newsletter
We use the information we collect to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process and fulfill orders and to keep you informed about the status of your order
- To send you promotional emails about new products, special offers, or other information which we think you may find interesting
- To contact you for market research purposes
We may share your information with our service providers, but only our website hosting provider or email marketing service provider, who are authorised to use your personal information only as necessary to provide these services to us.
We will never sell or lease your personal information to third parties unless we have your permission or are required by law to do so.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- Under GDPR regulations, you have the right to:
- Access the personal data we hold about you
- Request that we correct any inaccurate or incomplete information
- Request that we erase your personal data
- Object to processing of your personal data
- Request that we restrict processing of your personal data
- Request that we transfer your personal data to another controller
If you would like to exercise any of these rights, please contact us.